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Work Place is Tempe, AZ. This position entails the installation, service, troubleshooting and repair of complex electronic and electromechanical equipment, site service, and field process applications and qualifications. In addition, the position is accountable for being able to operate as an independent "product expert" on selected EVG product lines. Capable of implementing detailed complex customer installation plans for both reliability and process qualification and sign-off. Training customer personnel on advanced equipment operation, maintenance procedures, and process related operations. Provides onsite technical support for development and implementation of equipment and process applications. Train Customers and other Field Service Engineers on specific product lines.<br><h3><strong>Essential Duties and Responsibilities:</strong></h3>
<ol> 	<li>Complete onsite equipment installations, or complex retrofits on equipment and obtain Final Acceptance by the customer.</li> 	<li>Provide professional and courteous service to customers with a primary goal of complete customer satisfaction.</li> 	<li>Perform complex repairs and calibration of company products.</li> 	<li>Assist customers and other personnel in identifying and repairing equipment related process problems.</li> 	<li>Perform onsite preventative maintenance, clean equipment as required and verify the operational quality of system equipment.</li> 	<li>Perform start-up, warranty, paid service, and service contract activities.&nbsp; Perform hardware set-up on specified systems within established time frames.&nbsp;</li> 	<li>Serve as a company liaison with the customer's front line management on administrative and technical matters.&nbsp; Instruct customers in the complete operation and maintenance of equipment.</li> 	<li>Keep management informed of down situations.&nbsp; Document, log and report activities as required.</li> 	<li>Work overtime and/or travel on short notice, including unscheduled call outs from home and other shifts as needed.</li> 	<li>Troubleshoot and correct process variations on systems.&nbsp; Diagnose sources of hardware or process problems on equipment, facilities, or wafers.</li> 	<li>Recommend appropriate action and maintain on-going awareness of existing and potential situations.&nbsp; Handle system and customer situations while informing management of developments on a timely basis.</li> 	<li>Prepare and conduct local customer meetings and communicate orally with customers in face-to-face, one-on-one settings, group settings and communicate professionally by e-mail and telephone as needed.&nbsp;</li> 	<li>Prepare and submit all required paperwork on a timely routine basis.</li> 	<li>Maintain all assigned equipment logs and records promptly and thoroughly.</li> 	<li>Must be able to travel domestically and internationally overnight, as needed, 75% to 80% of the time.&nbsp; Must possess a valid passport.</li> 	<li>This position requires the use of EVG hired vehicles on EVG business.&nbsp; Individuals must be physically capable of operating the vehicles safety, possess a valid driver's license and have acceptable driving privileges.&nbsp;</li> 	<li>Demonstrate excellent customer service skills (foreign &amp; domestic)</li> </ol>
<h3><strong>Additional Duties and Responsibilities:</strong></h3>
<ol> 	<li>Initiate purchase order for parts.</li> 	<li>Maintain and perform repairs on company demo cleanroom equipment.</li> 	<li>Develop and implement plans to increase productivity through tracking equipment performance and plan uptime improvement.</li> 	<li>Keep informed and trained on the company's most current systems, methods and procedures.</li> 	<li>Assist in planning the daily work schedule within assigned territory to ensure completion of preventative maintenance and remedial maintenance.</li> 	<li>Mentor and provide technical assistance and training to less experienced personnel.</li> 	<li>Exhibits good housekeeping practices in all work areas.</li> </ol>
<h3><strong>Qualifications/Education/ Skills and Experience:</strong></h3>
<ol> 	<li>Minimum 5 years of experience installing/repairing semiconductor/electronic production equipment.</li> 	<li>Advanced electromechanical troubleshooting skills.</li> 	<li>Knowledge of statistical process control.</li> 	<li>Knowledge of quality improvement process methods and terminology.</li> 	<li>Ability to identify and solve advanced process-related system problems.</li> 	<li>Extensive repair and operational knowledge of robotic systems.</li> 	<li>Excellent oral and written communication skills, including diplomacy and tact</li> 	<li>Advanced PC skills on MS Windows XP and Office</li> </ol>
<h3><strong>Physical Demands:</strong></h3>
<p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities (functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p>
<ol> 	<li>While performing duties of this job, individual is regularly required to stand, walk, sit, stoop, kneel, crouch and crawl.&nbsp; Individual must frequently lift and/or&nbsp; move up to 50 pounds and is occasionally required to lift or move up to 75 pounds.&nbsp; Visual acuity required.&nbsp; Individual is required to use hands to finger, handle or feel objects, tools or controls frequently and be able to reach with hand and arms above shoulder level occasionally.</li> 	<li>Individual must be able to work in a clean room environment over 50% of the time and be able to don and doff clean room garments.</li> </ol>
<p>This job description summarizes the essential duties required for this position but in no way is inclusive of all duties. Other related duties may be assigned as needed by department director or supervisor.</p>&gt;

EV Group (EVG)

Field Service Engineer (m/f/x) - Arizona

This position maintains and expands relationships with strategically important, named large customers within a specified geographic region. The Strategic Account Manager is responsible for achieving sales quota through the development of a strategic plan addressing the individual customer’s goals and objectives. The Strategic Account Manager represents the entire range of company products and services to the assigned customers. Responsible for leading the customer account planning cycle and ensuring that the assigned customers’ needs and expectations are met by the company.<br><h3><strong>Essential Duties and Responsibilities: </strong></h3>
<p>To perform this job successfully, individual must be able to perform each of the primary duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:</p>
<ol> 	<li>Establishes productive, professional relationships with key personnel in assigned customer accounts.</li> 	<li>Coordinates the involvement of company personnel including Support, Service and Management resources in order to orchestrate resolution of customer technical questions, concerns and escalations.</li> 	<li>Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets and critical milestones for a one and three year period.</li> 	<li>Proactively prospects and generates sales leads throughout the assigned region.</li> 	<li>Presents and sells company products and services to current and potential customers.</li> 	<li>Follows up on leads generated from trade shows, field activity, referrals, Internet research and cold calls.</li> 	<li>Proactively assesses, clarifies and validates customer needs and status on an ongoing basis.</li> 	<li>Collects information needed to generate quotations.</li> 	<li>Partners with customer to follow up, negotiate price and close orders.</li> 	<li>Prepares presentations, proposals and sales contracts.</li> 	<li>Business development in Key Accounts allowing for increased cross-selling opportunities and overall account management.</li> 	<li>Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.</li> 	<li>Coordinates with Product Management to suggest enhancements that will drive customer satisfaction, increase product influence or broaden sales channels.</li> 	<li>Must be able to travel domestically and internationally overnight, as needed, up to 70% of the time. Must possess a valid passport.</li> 	<li>This position requires the use of EVG hired vehicles on EVG business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver’s license and have acceptable driving privileges.</li> 	<li>Other duties, as assigned.</li> </ol>
<h3><strong>Additional Duties and Responsibilities: </strong></h3>
<p>Develops the annual sales order intake forecast for the designated strategic territory within the parameters defined by Management.</p>
<ol> 	<li>Closely coordinates company Executive involvement with customer Management.</li> 	<li>Meets or exceed annual sales order intake forecast.</li> 	<li>Documents customer contact activity.</li> 	<li>Creates, reviews and revises quotations accurately.</li> 	<li>Completes required training and development objectives within the assigned timeframe.</li> 	<li>Provides weekly status report of Sales activity.</li> </ol>
<h3><strong>Qualifications / Education / Skills and Experience: </strong></h3>
<ol> 	<li>This position requires a four (4) year college degree in Engineering or Marketing or equivalent related experience in the semiconductor/microelectronics industry.</li> 	<li>Requires a minimum of five (5) years of experience in the semiconductors/microelectronics industry or five (5) years of capital equipment sales experience.</li> 	<li>Must be computer literate with MS Office software and have excellent oral and written communication skills to create and edit written materials and to persuade and influence others.</li> 	<li>Experience with Miller Heiman and Seibel CRM preferred.</li> </ol>
<p>This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.</p>
<p>A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.</p>&gt;

Strategic Account Manager (m/f/x) - Arizona

This position entails the installation, service, troubleshooting and repair of complex electronic and electromechanical equipment, site service and field process applications and qualifications. In addition, the position is accountable for being able to operate as an independent “product expert” on selected EVG product lines. Capable of implementing detailed, complex customer installation plans for both reliability and process qualification and sign-off. Training customer personnel on advanced equipment operation, maintenance procedures and process related operations. Provides onsite technical support for development and implementation of equipment and process applications. Trains other Field Service Engineers on specific product lines.<br><h3><strong>Essential Duties and Responsibilities:</strong></h3>
<p>To perform this job successfully, the individual must be able to perform each of the primary duties satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.</p>
<ol> 	<li>Provides professional and courteous service to customers with a primary goal of complete customer satisfaction.</li> 	<li>Assists and completes onsite equipment installations or complex retrofits on equipment and obtains Final Acceptance by the customer.</li> 	<li>Assists customers and other personnel in identifying and repairing equipment related process problems.</li> 	<li>Performs onsite preventative maintenance, cleans equipment as required and verifies the operational quality of system equipment.</li> 	<li>Performs start-up, warranty, paid service, and service contract activities. Performs hardware set-up on specified systems within established timeframes.</li> 	<li>Serves as a company liaison with the customer’s front-line management on administrative and technical matters. Instructs customers in the complete operation and maintenance of equipment.</li> 	<li>Keeps management informed of down situations. Documents, logs, and reports activities as required.</li> 	<li>Ability to utilize training skills to troubleshoot tools to resolve issues and minimize downtime. Keeps equipment running properly and efficiently to enhance customer satisfaction.</li> 	<li>Troubleshoots and corrects process variations on systems. Diagnoses sources of hardware or process problems on equipment, facilities, or wafers.</li> 	<li>&nbsp;Recommends appropriate actions and maintains ongoing awareness of existing and potential situations. Handles system and customer situations while informing management of developments on a timely basis.</li> 	<li>&nbsp;Prepares and conducts local customer meetings and communicates orally with customers in face-to-face, one-on-one settings, group settings and communicates professionally by e-mail and telephone as needed.</li> 	<li>&nbsp;Maintains all assigned equipment logs and records promptly and thoroughly.</li> 	<li>&nbsp;Prepares and submits all required paperwork on a timely routine basis.</li> 	<li>&nbsp;Works overtime and/or travels on short notice, including unscheduled call-outs from home and other shifts as needed. This position may include weekend and night shift work.</li> 	<li>&nbsp;Must be able to travel domestically and internationally overnight, as needed, up to 30% of the time. Must possess a valid passport.</li> 	<li>&nbsp;This position requires the use of EVG hired vehicles on EVG business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver’s license and have acceptable driving privileges.</li> 	<li>&nbsp;Other duties, as assigned.</li> </ol>
<h3><strong>Additional Duties and Responsibilities:</strong></h3>
<ol> 	<li>Initiates purchase orders for parts and service.</li> 	<li>Develops and implements plans to increase productivity through tracking equipment performance and plan uptime improvement</li> 	<li>Keeps informed and trained on company’s most current systems, methods, and procedures, including site safety.</li> 	<li>Demonstrates excellent customer service skills (foreign and domestic).</li> 	<li>Exhibits good housekeeping practices in all work areas.</li> </ol>
<h3><strong>Qualifications/Education/ Skills and Experience:</strong></h3>
<ol> 	<li>This position requires an Associate’s Degree or Bachelor’s Degree in a related engineering field plus two (2) years of experience or up to four (4) years of experience installing/repairing semiconductor/electronic production equipment.</li> 	<li>Advanced electromechanical troubleshooting skills.</li> 	<li>Knowledge of quality improvement process methods and terminology.</li> 	<li>Ability to identify and solve advanced process-related system problems.</li> 	<li>Ability to communicate and demonstrate professional conduct with all levels of Management, personnel, and customers.</li> 	<li>Must have advanced PC skills.</li> 	<li>Kepner-Tregoe Problem Solving Decision Making training, preferred.</li> </ol>
<h3><strong>Physical Demands:</strong></h3>
<ol> 	<li>While performing duties of this job, individual is regularly required to stand, sit, reach with hand and arms, stoop, kneel, crouch, crawl and lift/move up to 30 pounds. Visual acuity required. Individual is required to use hands to finger, handle or feel objects, tools, or controls frequently and be able to reach with hand and armsnabove shoulder level occasionally.</li> 	<li>Ability to wear proper cleanroom attire and work inside the fab/cleanroom up to 75% of the time.</li> </ol>
<p>This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.</p>
<p><br> A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.</p>&gt;

Field Service Engineer (m/f/x) II - Onsite Shift - New Mexico

As an EHS Engineer in the North American region you will join a global team that is committed to safety. You will be part of a growing team that is focused to drive and innovate safety processes within our service organization.<br><p><strong>Essential Duties and Responsibilities:</strong></p>
<p>This role is responsible for the management of EVG North America Environmental, Health &amp; Safety (EHS) throughout the US region, supporting coordination with the Global EHS team. To perform this job successfully, the individual must be able to perform each of the primary duties satisfactorily.&nbsp; The requirements listed below are representative of the knowledge, skill and/or ability required.</p>
<ol> 	<li>Develop, plan, maintain and manage EHS program for US organization.</li> 	<li>Analysis of EHS metrics discovering trends and drive improvement plans to closure minimizing risk while improving performance.</li> 	<li>Implement and maintain safety incident and health case reporting.</li> 	<li>Partner with local management to maintain Emergency Response Programs</li> 	<li>Assist with creation and maintain practices, procedures, training, and management controls to ensure all work is arranged and executed in a safe manner.</li> 	<li>Develops local quality and safety program for US organization that supports customer and Global EHS requirements.&nbsp;</li> 	<li>Participation in internal audits to ensure compliance with EVG Global policies as well as occupational safety and health regulations and customer requirements at customer locations.</li> 	<li>Provide introductory safety training and refresher trainings.</li> 	<li>Assist with the development of&nbsp;Pre-Task-Plans which includes working with Engineers and Subject Matter Experts for all work where procedures do not exist.</li> 	<li>Manage site Safety Walk program and drive resolution for any findings including proliferation of learning and associated training for all personnel.</li> 	<li>Partner with Facilities and Construction Trades to mitigate risk and maintain a safe work environment throughout the full equipment installation process.</li> 	<li>Collaboration with internal EHS team members</li> </ol>
<p><strong>Additional Duties and Responsibilities:</strong></p>
<ol> 	<li>Ensure safety talks and safety training for all visitors are held prior to entering the customer site.</li> 	<li>Badging of new staff members and visitors</li> 	<li>Responsible for facility walk through and facility sign off at customer site.</li> 	<li>Keeps informed and trained on the company’s most current systems, methods, and procedures.</li> 	<li>Keeps up with safety related training for all staff members.</li> 	<li>Mentors, trains, and aids, less experienced personnel.</li> 	<li>Exhibits good housekeeping practices in all work areas.</li> </ol>
<p><strong>Qualifications / Education / Skills and Experience</strong></p>
<ol> 	<li>This position requires a bachelor’s degree or a minimum of three (3) years of experience within manufacturing or equipment environment.</li> 	<li>Occupational health and safety experience in semiconductor fabs or other high-tech industry</li> 	<li>Strong customer support and interpersonal skills to be able to interface with US Service Organization and customers under stressful conditions while maintaining a professional demeanor, respect, and courtesy at all times.</li> 	<li>Ability to communicate and demonstrate professional conduct with all levels of Management and personnel.</li> 	<li>Strong organizational skills.</li> 	<li>Must possess skills that can assist with cross-functional team building.</li> 	<li>Must have strong negotiation skills and understanding of other cultures.</li> 	<li>Must have strong PC skills including Word, Excel, PowerPoint, and Windows</li> 	<li>Must be able to work extended hours and/or flexible shifts, as required.</li> 	<li>Must be able to travel domestically and internationally overnight, as needed, up to 50% of the time. &nbsp;Must possess a valid passport.</li> </ol>
<p><strong>Physical Demands:</strong></p>
<ol> 	<li>While performing duties of this job, individual is regularly required to stand, sit, reach with hand and arms, stoop, kneel, crouch, crawl and lift/move up to 50 pounds.&nbsp; Visual acuity required. Individual is required to use hands to finger, handle or feel objects, tools, or controls frequently and be able to reach with hand and arms above shoulder level occasionally.</li> 	<li>Ability to wear proper cleanroom attire and work inside the fab/cleanroom up to 30% of the time.</li> </ol>
<p>This job description in no way states or implies that these are the only duties to be performed by the employee in this position.&nbsp; Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.</p>&gt;

EHS Engineer (m/f/x) - Oregon

Nach einer abwechslungsreichen und intensiven Einschulung, kombiniert durch Training on the Job und SAP Kursen, eröffnet sich für dich eine aufregende Möglichkeit uns, als SAP Inhouse Consultant, in unserem Team zu unterstützen.
Diese Position bietet Dir nicht nur eine umfassende Einarbeitung, sondern auch die Chance, an spannenden Projekten teilzunehmen und deine Fähigkeiten im SAP-Bereich weiterzuentwickeln. Während Du die Kolleg:innen unterstützt und Schritt für Schritt mit ihnen gemeinsam Aufgaben erarbeitest, wirst du Teil eines engagierten Teams, das sich durch Zusammenarbeit und gegenseitige Unterstützung auszeichnet.<br><h3><strong>Was dich erwartet:</strong></h3>
<ul> 	<li>Anforderungsanalyse und Konzeptionierung von Lösungsvorschlägen</li> 	<li>Planung und Durchführung von Projekten in der Logistik</li> 	<li>Koordination und Abstimmung mit dem SAP Projektteam, dem Fachbereich sowie externen Partnern</li> 	<li>Unterstützung und Beratung der Fachbereiche bei der Umsetzung von Geschäftsprozessen in den verschiedenen Logistikbereichen</li> 	<li>Abbildung und Optimierung von Prozessen in den Modulen PP und WM</li> 	<li>Mitarbeit bei S4 Conversion</li> </ul>
<h3><strong>Was du mitbringst:</strong></h3>
<ul> 	<li>eine abgeschlossene Ausbildung an einer HTL, FH, Universität, o.ä. mit Schwerpunkt auf Informatik / Wirtschaftsinformatik / Supply Chain Management bzw. entsprechende Berufserfahrung</li> 	<li>mehrjährige Erfahrung in der Betreuung und Durchführung von Projekten in den Modulen PP und/oder WM</li> 	<li>ABAP-Kenntnisse von Vorteil</li> 	<li>Berufserfahrung in Produktionsunternehmen wünschenswert</li> 	<li>Begeisterung für die Lösung von komplexen Aufgaben</li> 	<li>selbstständige, prozess- und lösungsorientierte Arbeitsweise</li> 	<li>sicheres Auftreten und gute Kommunikationsfähigkeit</li> 	<li>sehr gute Deutschkenntnisse in Wort und Schrift</li> </ul>&gt;

SAP Inhouse Consultant (m/w/x) Logistik

Nach einer abwechslungsreichen und intensiven Einschulung, kombiniert durch Training on the Job und SAP Kursen, eröffnet sich für dich eine aufregende Möglichkeit uns, als SAP Inhouse Consultant, in unserem Team zu unterstützen.
Diese Position bietet Dir nicht nur eine umfassende Einarbeitung, sondern auch die Chance, an spannenden Projekten teilzunehmen und deine Fähigkeiten im SAP-Bereich weiterzuentwickeln. Während Du die Kolleg:innen unterstützt und Schritt für Schritt mit ihnen gemeinsam Aufgaben erarbeitest, wirst du Teil eines engagierten Teams, das sich durch Zusammenarbeit und gegenseitige Unterstützung auszeichnet.<br><h3><strong>Was dich erwartet:</strong></h3>
<ul> 	<li>Anforderungsanalyse und Konzeptionierung von Lösungsvorschlägen</li> 	<li>Planung und Durchführung von Projekten im Qualitätsmanagement</li> 	<li>Koordination und Abstimmung mit dem SAP Projektteam, dem Fachbereich sowie externen Partnern</li> 	<li>Unterstützung und Beratung der Fachbereiche bei der Umsetzung von Geschäftsprozessen im Qualitätsmanagement</li> 	<li>Abbildung und Optimierung von Prozessen im Modul QM</li> 	<li>Mitarbeit bei S4 Conversion</li> </ul>
<h3><strong>Was du mitbringst:</strong></h3>
<ul> 	<li>eine abgeschlossene Ausbildung an einer HTL, FH, Universität, o.ä. mit Schwerpunkt auf Informatik / Wirtschaftsinformatik / Supply Chain Management bzw. entsprechende Berufserfahrung</li> 	<li>mehrjährige Erfahrung in der Betreuung und Durchführung von Projekten im Modul QM</li> 	<li>Integrationswissen in Module SD, MM &amp; PP</li> 	<li>ABAP-Kenntnisse von Vorteil</li> 	<li>Berufserfahrung in Produktionsunternehmen wünschenswert</li> 	<li>Begeisterung für die Lösung von komplexen Aufgaben</li> 	<li>selbstständige, prozess- und lösungsorientierte Arbeitsweise</li> 	<li>sicheres Auftreten und gute Kommunikationsfähigkeit</li> 	<li>sehr gute Deutschkenntnisse in Wort und Schrift</li> </ul>&gt;

SAP Inhouse Consultant (m/w/x) Qualitätsmanagement

Du unterstützt uns bei der Neu- und Weiterentwicklung unserer Produktlinien und übernimmst perspektivisch auch eigenständige Produktverantwortung. Unseren weltweiten Kunden, Tochterfirmen und Vertriebspartner stehst du bei technischen Fragestellungen zur Seite.<br><h3><strong>Was dich erwartet:</strong></h3>
<ul> 	<li>Leitung und Mitarbeit bei Neu- und Weiterentwicklungen unserer Präzisionsanlagen</li> 	<li>technische Vertriebsunterstützung durch Produktdemonstrationen und Präsentationen weltweit</li> 	<li>Erkennen und Analysieren von Kundenbedürfnissen</li> 	<li>Ausarbeitung kundenspezifischer Lösungen (Konfigurationen, Pflichtenhefte, Angebote)</li> </ul>
<h3><strong>Was du mitbringst:</strong></h3>
<ul> 	<li>ein abgeschlossenes technisches Studium (FH/UNI) oder fundierte Kenntnisse aus dem Bereich Elektrotechnik, Mechatronik, Maschinenbau oder Mikrosystemtechnik&nbsp;</li> 	<li>kommunikative Persönlichkeit&nbsp;&nbsp;</li> 	<li>genaue und strukturierte Arbeitsweise</li> 	<li>Teamfähigkeit und bereichsübergreifende Denkweise</li> 	<li>Zuverlässigkeit, Belastbarkeit und Engagement</li> 	<li>gute Kommunikationsfähigkeit und gute Englischkenntnisse</li> 	<li>Reisebereitschaft</li> </ul>&gt;

Technischer Produkt Manager (m/w/x)

You will be performing equipment tests, installations, repairs and the after sales support for our precision equipment and will guide our customers as a reliable partner in their production process.<br><h3><strong>Primary responsibilities:</strong></h3>
<ul> 	<li>Equipment installation, settings, start-up, acceptance inspection, repair, maintenance, process support, suggestions for improvement, translation, join a meetings, application engineering, project management&nbsp;&nbsp;&nbsp;&nbsp;</li> 	<li>[In-house] Help desk, documentation of various technical data (English/Japanese), various report writing (English/Japanese), Sales support, maintenance of demonstration equipment, product demonstration, parts management, various internal operations&nbsp;</li> 	<li>[In Headquarter(Austria)] Regular technical training, source inspection, acceptance test, project management</li> </ul>
<h3><strong>Requirements:</strong></h3>
<ul> 	<li>Applicants must have a minimum of a industrial high school degree&nbsp;</li> 	<li>Electricity, electron, machine, semiconductor, and working experience in a related field, maintenance of semiconductor manufacturing tool, process skills, technical development of semiconductor, equipment assembly, equipment development, device design, field service **minimum 2 years working experience in one of the above&nbsp;</li> 	<li>English-language skills(minimun 2 years living experience in a foreign country or working experience in a foreign company. Deal well by working experience especially in medium and small companies), someone who can go on a long solo business trip, driver license.&nbsp; Someone who lives in Japan with foreign resident registration and Speak fluent Japanese.&nbsp;</li> 	<li>Ability to take action , physical capacity, sense of responsibility, activeness, self-management capability, teamwork, spirit of challenge, environment adaptability, project management capacity, mission potential<br> 	Someone who use any trick to achieve one's aims and enjoy the process.</li> </ul>&gt;

Field Service Engineer (m/f/x) Japan

This position entails the installation, service, troubleshooting and repair of complex electronic and electromechanical equipment, site service and field process applications and qualifications. Capable of assisting in the implementation of detailed, complex customer installation plans for both reliability and process qualification and sign-off.<br><h3><strong>Essential Duties and Responsibilities:</strong></h3>
<ol> 	<li>To perform this job successfully, the individual must be able to perform each of the primary duties satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.</li> 	<li>Provides professional and courteous service to customers with a primary goal of complete customer satisfaction.</li> 	<li>Assists customers and other personnel in identifying and repairing equipment related process problems.</li> 	<li>Assists with performing onsite preventative maintenance, cleaning equipment as required and verify the operational quality of equipment.</li> 	<li>Assists with performing start-up, warranty, paid service and service contract activities. Assists with performing hardware set-up on specified systems within established time frames.</li> 	<li>Keeps Management informed of down situations. Reports activities as required.</li> 	<li>Troubleshoots and corrects process variations on systems. Diagnoses sources of hardware or process problems on equipment, facilities, or wafers.</li> 	<li>Participates in local customer meetings and communicates orally with customers in face-to-face, one-on-one settings, group settings and communicates professionally by email and telephone, as needed.</li> 	<li>Works overtime and/or travels on short notice, including unscheduled call-outs from home and other shifts, as needed.</li> 	<li>Prepares and submits all required paperwork on a timely, routine basis.</li> 	<li>Maintains all assigned equipment logs and records promptly and thoroughly.</li> 	<li>Must be able to travel domestically and internationally overnight, as needed, up to 20% of the time. Must possess a valid passport.</li> 	<li>Other duties, as assigned.</li> </ol>
<h3><strong>Additional Duties and Responsibilities:</strong></h3>
<ol> 	<li>Initiates purchase orders for parts and service.</li> 	<li>Maintains and performs repairs on company demo cleanroom equipment.</li> 	<li>Keeps informed and trained on company’s most current systems, methods and procedures, including site safety.</li> 	<li>Demonstrates excellent customer service skills (foreign and domestic).</li> 	<li>Exhibits good housekeeping practices in all work areas.</li> </ol>
<h3><strong>Qualifications / Education / Skills and Experience:</strong></h3>
<ol> 	<li>Minimum Diploma or Bachelor’s Degree in a related engineering field with minimum two (2) years of experience installing/repairing semiconductor production equipment.</li> 	<li>Intermediate electromechanical troubleshooting skills.</li> 	<li>Ability to communicate and demonstrate professional conduct with all levels of Management, personnel and customers.</li> 	<li>Must have good PC skills.</li> </ol>
<h3><strong>Physical Demands:</strong></h3>
<ol> 	<li>While performing duties of this job, individual is regularly required to stand, sit, reach with hand and arms, stoop, kneel, crouch, crawl and lift/move up to 50 pounds. Visual acuity required. Individual is required to use hands to finger, handle or feel objects, tools, or controls frequently and be able to reach with hand and arms above shoulder level occasionally.</li> 	<li>Ability to wear proper cleanroom attire and work inside the fab/cleanroom up to 75% of the time.</li> 	<li><strong>This role requires to undergo 5-6 months of training in HQ, Austria and on-the-job training in other countries such as US before permanently based in Penang.</strong></li> </ol>&gt;

Field Service Engineer (m/f/x) I – Associate

This position entails the installation, service, troubleshooting and repair of complex electronic and electromechanical equipment, site service, and field process applications and qualifications.  In addition, the position is accountable for being able to operate as an independent “product expert” on select EVG product lines.  Capable of implementing detailed, complex customer installation plans for both reliability and process qualification and sign-off. Training customer personnel on advanced equipment operation, maintenance procedures and process related operations.  Provides onsite technical support for development and implementation of equipment and process applications. Trains customers and other Field Service Engineers on specific product lines.<br><p><strong>Essential Duties and Responsibilities:</strong></p>
<p>To perform this job successfully, the individual must be able to perform each of the primary duties satisfactorily.&nbsp; The requirements listed below are representative of the knowledge, skill and/or ability required.</p>
<ol> 	<li>Provides professional and courteous service to customers with a primary goal of complete customer satisfaction.</li> 	<li>Assists customers and other personnel in identifying and repairing equipment related process problems.</li> 	<li>Performs onsite preventative maintenance, clean equipment as required and verify the operational quality of equipment.</li> 	<li>Performs start-up, warranty, paid service and service contract activities.&nbsp; Performs hardware set-up on specified systems within established time frames.&nbsp;</li> 	<li>Keeps Management informed of down situations.&nbsp; Reports activities as required.</li> 	<li>Ability to utilize training skills to troubleshoot tools to resolve issues and minimize downtime. Keeps equipment running properly and efficiently to enhance customer satisfaction.</li> 	<li>Works overtime and/or travel on short notice, including unscheduled call-outs from home and other shifts, as needed.</li> 	<li>Troubleshoots and corrects process variations on systems. &nbsp;Diagnoses sources of hardware or process problems on equipment, facilities, or wafers.</li> 	<li>Recommends appropriate action and maintains ongoing awareness of existing and potential situations;&nbsp; Handles equipment and customer situations while informing Management of developments on a timely basis.</li> 	<li>Prepares and conducts local customer meetings and communicates orally with customers in face-to-face, one-on-one settings, group settings and communicates professionally by email and telephone, as needed.</li> 	<li>Prepares and submits all required paperwork on a timely, routine basis.</li> 	<li>Maintains all assigned equipment logs and records promptly and thoroughly.</li> 	<li>Must be able to travel domestically and internationally overnight, as needed, up to 75% of the time. &nbsp;Must possess a valid passport.</li> 	<li>This position requires the use of EVG hired vehicles on EVG business. &nbsp;Individuals must be physically capable of operating the vehicles safely, possess a valid driver’s license and have acceptable driving privileges.</li> 	<li>Other duties, as assigned.</li> </ol>
<p><strong>Additional Duties and Responsibilities:</strong></p>
<ol> 	<li>Initiates purchase orders for parts and service.</li> 	<li>Maintains and performs repairs on company demo cleanroom equipment.</li> 	<li>Keeps informed and trained on company’s most current systems, methods and procedures, including site safety.</li> 	<li>Demonstrates excellent customer service skills (foreign and domestic).</li> 	<li>Exhibits good housekeeping practices in all work areas.</li> </ol>
<p><strong>Qualifications / Education / Skills and Experience:</strong></p>
<ol> 	<li>This position requires an Associate’s Degree or Bachelor’s Degree in a related engineering field or up to four (4) years of experience installing/repairing semiconductor/electronic production equipment.</li> 	<li>Advanced electromechanical troubleshooting skills.</li> 	<li>Knowledge of statistical process control.</li> 	<li>Knowledge of quality improvement process methods and terminology.</li> 	<li>Ability to identify and solve advanced process-related system problems.</li> 	<li>Ability to communicate and demonstrate professional conduct with all levels of Management, personnel and customers.</li> 	<li>Must have advanced PC skills.</li> </ol>
<p><strong>Physical Demands:</strong></p>
<ol> 	<li>While performing duties of this job, individual is regularly required to stand, sit, reach with hand and arms, stoop, kneel, crouch, crawl and lift/move up to 50 pounds.&nbsp; Visual acuity required. Individual is required to use hands to finger, handle or feel objects, tools, or controls frequently and be able to reach with hand and arms above shoulder level occasionally.</li> 	<li>Ability to wear proper cleanroom attire and work inside the fab/cleanroom up to 75% of the time.</li> </ol>
<p>This job description in no way states or implies that these are the only duties to be performed by the employee in this position.&nbsp; Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.</p>
<p>A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties.&nbsp; All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.&nbsp; To perform this job successfully, the incumbents will possess the skills, aptitudes and abilities to perform each duty proficiently.&nbsp; Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others.&nbsp; The requirements listed in this document are the minimum levels of knowledge, skills or abilities.</p>&gt;

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