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Als Teil unseres Technical Support Teams bist du der kompetente, verlässliche Ansprechpartner für unsere Kunden bezüglich technischer Unterstützung für EVG Anlagen.<br><h3><strong>Was dich erwartet:</strong></h3>
<ul> 	<li>erster Ansprechpartner für technische Kundenanfragen</li> 	<li>eigenständige Priorisierung und Bearbeitung der hereinkommenden Anfragen</li> 	<li>technische Unterstützung zur Fehlerbehebung via Telefon, E-Mail, Remote Verbindung für unsere Servicetechniker vor Ort sowie unsere Kunden</li> 	<li>technische Klärung von Ersatzteil- und Upgradeanfragen (Inhouse)</li> 	<li>Verantwortung für die Supportanfrage von der Initiierung bis zum Abschluss in enger bereichsübergreifender Zusammenarbeit</li> </ul>
<h3><strong>Was du mitbringst:</strong></h3>
<ul> 	<li>eine abgeschlossene technische Ausbildung LAP/FS/HTL (Elektronik, Elektrotechnik, Mechatronik, …) oder ähnliche fundierte Elektronikkenntnisse</li> 	<li>systematische Vorgehensweise bei Problemlösungen</li> 	<li>Kundenorientierung im Denken und Handeln</li> 	<li>Eigenverantwortung und Belastbarkeit</li> 	<li>Englischkenntnisse und Kommunikationsfähigkeit</li> 	<li>Teamfähigkeit und bereichsübergreifende Denkweise</li> </ul>&gt;

EV Group (EVG)

Technischer Support (m/w/x) - internationaler Maschinenbau

Du bist ein begeisterter Techniker und gibst dein Wissen gerne auf kreative Art und Weise weiter? Dann haben wir die passende Aufgabe für dich: Werde ein Technical Trainer der EVG Academy. In unserem neuen Training Center bist du nach umfassender Qualifizierung für die Aus- und Weiterbildung neuer sowie bestehender Mitarbeiter/innen mit technischem Schwerpunkt zuständig. Die Schulung unserer internationalen Kunden fallen dabei ebenfalls in deinen Verantwortungsbereich.<br><h3><strong>Was dich erwartet:</strong></h3>
<ul> 	<li>Planung, Vorbereitung und Durchführung von Schulungsmaßnahmen an unseren Fertigungsanlagen&nbsp;für interne und externe Kunden</li> 	<li>Konzeptionierung und kontinuierliche Verbesserung&nbsp;der Trainingsinhalte&nbsp;in enger Zusammenarbeit mit den jeweiligen Fachbereichen</li> 	<li>Mitarbeit bei der Erarbeitung innovativer Trainingskonzepte</li> 	<li>Verantwortung für die Schulungsanlage in unserem Training Center</li> 	<li>weltweite Reisetätigkeit zu unseren internationalen High-Tech-Kunden möglich (wenn gewünscht)</li> </ul>
<h3><strong>Was du mitbringst:</strong></h3>
<ul> 	<li>eine abgeschlossene technische Ausbildung (Lehre/FS/HTL/FH/Uni) im Bereich&nbsp;Elektronik, Elektrotechnik, Mechatronik&nbsp;oder ähnliches</li> 	<li>idealerweise Berufserfahrung und/oder eine zusätzliche Ausbildung im Bereich Training im technischen Umfeld</li> 	<li>hohe Organisations- und Kommunikationsstärke</li> 	<li>ausgeprägte soziale Kompetenz sowie Freude &amp; Geduld im Umgang mit Menschen</li> 	<li>rhetorische und didaktische Fähigkeiten sowie Organisationsstärke</li> 	<li>selbständige Arbeitsweise&nbsp;und hohes Engagement</li> 	<li>gute Englischkenntnisse</li> </ul>&gt;

Technischer Trainer (m/w/x)

Als Verfahrenstechniker bei EVG bist du mitverantwortlich für die Prozessentwicklung auf unseren Präzisionsanlagen, welche in der Mikrosystem- und Halbleiterindustrie eingesetzt werden, um die Welt von morgen zu erschaffen. In dieser Position sind gutes Qualitätsmanagement sowie die enge Zusammenarbeit mit Kollegen und den internationalen Kunden gefragt.<br><h3><strong>Was dich erwartet:</strong></h3>
<ul> 	<li>Prozessentwicklung für unsere Anlagen in den Bereichen Lithografie (Belackung, Belichtung und Entwicklung), Wafer Bonding sowie verwandten Prozessen</li> 	<li>Entwicklung kundenspezifischer Prozessanforderungen unter Reinraumbedingungen</li> 	<li>Gewährleistung eines nahtlosen Wissenstransfers zwischen den Kollegen</li> 	<li>Test und Qualitätssicherung der Prozesse inklusive Dokumentation</li> 	<li>Demonstration der Anlagen und Prozesse für unsere Kunden in ISO 5 Reinräumen</li> 	<li>Support und Prozessunterstützung bei unseren internationalen Kunden vor Ort (&lt;30 % Reisezeit pro Jahr)</li> </ul>
<h3><strong>Was du mitbringst:</strong></h3>
<ul> 	<li>eine naturwissenschaftliche Ausbildung (FS/HTL/UNI/FH) und/oder fundiertes Wissen in den Bereichen Chemie/Materialwissenschaften oder Ähnliches</li> 	<li>strukturierte, genaue und lösungsorientierte Arbeitsweise</li> 	<li>professionelles Auftreten vor Kunden sowie Enthusiasmus und Durchsetzungsvermögen</li> 	<li>teamorientierte und bereichsübergreifende Denk- und Arbeitsweise</li> 	<li>Freude an der Arbeit in einem internationalen Umfeld</li> 	<li>Bereitschaft zu internationalen Reisen (&lt;30%)</li> 	<li>solide Englisch- und MS-Office-Kenntnisse</li> </ul>&gt;

Verfahrenstechniker / Prozessentwickler (m/w/x)

<br><p>You are always welcome to send us your unsolicited application should no suitable jobs be available at the moment.</p>&gt;

Unsolicited application for EVG China

Unsolicited application for EVG Japan

You will be performing equipment tests, installations, repairs and the after sales support for our precision equipment and will guide our customers as a reliable partner in their production process.<br><h3><strong>Primary responsibilities:</strong></h3>
<ul> 	<li>Equipment installation, settings, start-up, acceptance inspection, repair, maintenance, process support, suggestions for improvement, translation, join a meetings, application engineering, project management&nbsp;&nbsp;&nbsp;&nbsp;</li> 	<li>[In-house] Help desk, documentation of various technical data (English/Japanese), various report writing (English/Japanese), Sales support, maintenance of demonstration equipment, product demonstration, parts management, various internal operations&nbsp;</li> 	<li>[In Headquarter(Austria)] Regular technical training, source inspection, acceptance test, project management</li> </ul>
<h3><strong>Requirements:</strong></h3>
<ul> 	<li>Applicants must have a minimum of a industrial high school degree&nbsp;</li> 	<li>Electricity, electron, machine, semiconductor, and working experience in a related field, maintenance of semiconductor manufacturing tool, process skills, technical development of semiconductor, equipment assembly, equipment development, device design, field service **minimum 2 years working experience in one of the above&nbsp;</li> 	<li>English-language skills(minimun 2 years living experience in a foreign country or working experience in a foreign company. Deal well by working experience especially in medium and small companies), someone who can go on a long solo business trip, driver license.&nbsp; Someone who lives in Japan with foreign resident registration and Speak fluent Japanese.&nbsp;</li> 	<li>Ability to take action , physical capacity, sense of responsibility, activeness, self-management capability, teamwork, spirit of challenge, environment adaptability, project management capacity, mission potential<br> 	Someone who use any trick to achieve one's aims and enjoy the process.</li> </ul>&gt;

Field Service Engineer (m/f/x) Japan

<br><p>You are always welcome to send us your unsolicited application should no suitable jobs be available at the moment.</p>
&gt;

Unsolicited application for EVG Malaysia

This position entails the installation, service, troubleshooting and repair of complex electronic and electromechanical equipment, site service and field process applications and qualifications. Capable of assisting in the implementation of detailed, complex customer installation plans for both reliability and process qualification and sign-off.<br><h3><strong>Essential Duties and Responsibilities:</strong></h3>
<ol> 	<li>To perform this job successfully, the individual must be able to perform each of the primary duties satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.</li> 	<li>Provides professional and courteous service to customers with a primary goal of complete customer satisfaction.</li> 	<li>Assists customers and other personnel in identifying and repairing equipment related process problems.</li> 	<li>Assists with performing onsite preventative maintenance, cleaning equipment as required and verify the operational quality of equipment.</li> 	<li>Assists with performing start-up, warranty, paid service and service contract activities. Assists with performing hardware set-up on specified systems within established time frames.</li> 	<li>Keeps Management informed of down situations. Reports activities as required.</li> 	<li>Troubleshoots and corrects process variations on systems. Diagnoses sources of hardware or process problems on equipment, facilities, or wafers.</li> 	<li>Participates in local customer meetings and communicates orally with customers in face-to-face, one-on-one settings, group settings and communicates professionally by email and telephone, as needed.</li> 	<li>Works overtime and/or travels on short notice, including unscheduled call-outs from home and other shifts, as needed.</li> 	<li>Prepares and submits all required paperwork on a timely, routine basis.</li> 	<li>Maintains all assigned equipment logs and records promptly and thoroughly.</li> 	<li>Must be able to travel domestically and internationally overnight, as needed, up to 20% of the time. Must possess a valid passport.</li> 	<li>Other duties, as assigned.</li> </ol>
<h3><strong>Additional Duties and Responsibilities:</strong></h3>
<ol> 	<li>Initiates purchase orders for parts and service.</li> 	<li>Maintains and performs repairs on company demo cleanroom equipment.</li> 	<li>Keeps informed and trained on company’s most current systems, methods and procedures, including site safety.</li> 	<li>Demonstrates excellent customer service skills (foreign and domestic).</li> 	<li>Exhibits good housekeeping practices in all work areas.</li> </ol>
<h3><strong>Qualifications / Education / Skills and Experience:</strong></h3>
<ol> 	<li>Minimum Diploma or Bachelor’s Degree in a related engineering field with minimum two (2) years of experience installing/repairing semiconductor production equipment.</li> 	<li>Intermediate electromechanical troubleshooting skills.</li> 	<li>Ability to communicate and demonstrate professional conduct with all levels of Management, personnel and customers.</li> 	<li>Must have good PC skills.</li> </ol>
<h3><strong>Physical Demands:</strong></h3>
<ol> 	<li>While performing duties of this job, individual is regularly required to stand, sit, reach with hand and arms, stoop, kneel, crouch, crawl and lift/move up to 50 pounds. Visual acuity required. Individual is required to use hands to finger, handle or feel objects, tools, or controls frequently and be able to reach with hand and arms above shoulder level occasionally.</li> 	<li>Ability to wear proper cleanroom attire and work inside the fab/cleanroom up to 75% of the time.</li> 	<li><strong>This role requires to undergo 5-6 months of training in HQ, Austria and on-the-job training in other countries such as US before permanently based in Penang.</strong></li> </ol>&gt;

Field Service Engineer (m/f/x) I – Associate

This position entails the installation, service, troubleshooting and repair of complex electronic and electromechanical equipment, site service, and field process applications and qualifications.  In addition, the position is accountable for being able to operate as an independent “product expert” on select EVG product lines.  Capable of implementing detailed, complex customer installation plans for both reliability and process qualification and sign-off. Training customer personnel on advanced equipment operation, maintenance procedures and process related operations.  Provides onsite technical support for development and implementation of equipment and process applications. Trains customers and other Field Service Engineers on specific product lines.<br><p><strong>Essential Duties and Responsibilities:</strong></p>
<p>To perform this job successfully, the individual must be able to perform each of the primary duties satisfactorily.&nbsp; The requirements listed below are representative of the knowledge, skill and/or ability required.</p>
<ol> 	<li>Provides professional and courteous service to customers with a primary goal of complete customer satisfaction.</li> 	<li>Assists customers and other personnel in identifying and repairing equipment related process problems.</li> 	<li>Performs onsite preventative maintenance, clean equipment as required and verify the operational quality of equipment.</li> 	<li>Performs start-up, warranty, paid service and service contract activities.&nbsp; Performs hardware set-up on specified systems within established time frames.&nbsp;</li> 	<li>Keeps Management informed of down situations.&nbsp; Reports activities as required.</li> 	<li>Ability to utilize training skills to troubleshoot tools to resolve issues and minimize downtime. Keeps equipment running properly and efficiently to enhance customer satisfaction.</li> 	<li>Works overtime and/or travel on short notice, including unscheduled call-outs from home and other shifts, as needed.</li> 	<li>Troubleshoots and corrects process variations on systems. &nbsp;Diagnoses sources of hardware or process problems on equipment, facilities, or wafers.</li> 	<li>Recommends appropriate action and maintains ongoing awareness of existing and potential situations;&nbsp; Handles equipment and customer situations while informing Management of developments on a timely basis.</li> 	<li>Prepares and conducts local customer meetings and communicates orally with customers in face-to-face, one-on-one settings, group settings and communicates professionally by email and telephone, as needed.</li> 	<li>Prepares and submits all required paperwork on a timely, routine basis.</li> 	<li>Maintains all assigned equipment logs and records promptly and thoroughly.</li> 	<li>Must be able to travel domestically and internationally overnight, as needed, up to 75% of the time. &nbsp;Must possess a valid passport.</li> 	<li>This position requires the use of EVG hired vehicles on EVG business. &nbsp;Individuals must be physically capable of operating the vehicles safely, possess a valid driver’s license and have acceptable driving privileges.</li> 	<li>Other duties, as assigned.</li> </ol>
<p><strong>Additional Duties and Responsibilities:</strong></p>
<ol> 	<li>Initiates purchase orders for parts and service.</li> 	<li>Maintains and performs repairs on company demo cleanroom equipment.</li> 	<li>Keeps informed and trained on company’s most current systems, methods and procedures, including site safety.</li> 	<li>Demonstrates excellent customer service skills (foreign and domestic).</li> 	<li>Exhibits good housekeeping practices in all work areas.</li> </ol>
<p><strong>Qualifications / Education / Skills and Experience:</strong></p>
<ol> 	<li>This position requires an Associate’s Degree or Bachelor’s Degree in a related engineering field or up to four (4) years of experience installing/repairing semiconductor/electronic production equipment.</li> 	<li>Advanced electromechanical troubleshooting skills.</li> 	<li>Knowledge of statistical process control.</li> 	<li>Knowledge of quality improvement process methods and terminology.</li> 	<li>Ability to identify and solve advanced process-related system problems.</li> 	<li>Ability to communicate and demonstrate professional conduct with all levels of Management, personnel and customers.</li> 	<li>Must have advanced PC skills.</li> </ol>
<p><strong>Physical Demands:</strong></p>
<ol> 	<li>While performing duties of this job, individual is regularly required to stand, sit, reach with hand and arms, stoop, kneel, crouch, crawl and lift/move up to 50 pounds.&nbsp; Visual acuity required. Individual is required to use hands to finger, handle or feel objects, tools, or controls frequently and be able to reach with hand and arms above shoulder level occasionally.</li> 	<li>Ability to wear proper cleanroom attire and work inside the fab/cleanroom up to 75% of the time.</li> </ol>
<p>This job description in no way states or implies that these are the only duties to be performed by the employee in this position.&nbsp; Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.</p>
<p>A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties.&nbsp; All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.&nbsp; To perform this job successfully, the incumbents will possess the skills, aptitudes and abilities to perform each duty proficiently.&nbsp; Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others.&nbsp; The requirements listed in this document are the minimum levels of knowledge, skills or abilities.</p>&gt;

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