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This position entails the installation, service, troubleshooting and repair of complex electronic and electromechanical equipment, site service, and field process applications and qualifications. In addition, the position is accountable for being able to operate as an independent “product expert” on select EVG product lines. Capable of implementing detailed, complex customer installation plans for both reliability and process qualification and sign-off. Training customer personnel on advanced equipment operation, maintenance procedures and process related operations. Provides onsite technical support for development and implementation of equipment and process applications. Trains customers and other Field Service Engineers on specific product lines.<br><h3>Essential Duties and Responsibilities:</h3>
<ol> 	<li>Provides professional and courteous service to customers with a primary goal of complete customer satisfaction.</li> 	<li>Assists customers and other personnel in identifying and repairing equipment related process problems.</li> 	<li>Performs onsite preventative maintenance, clean equipment as required and verify the operational quality of equipment.</li> 	<li>Performs start-up, warranty, paid service and service contract activities. Performs hardware set-up on specified systems within established time frames.</li> 	<li>Keeps Management informed of down situations. Reports activities as required.</li> 	<li>Ability to utilize training skills to troubleshoot tools to resolve issues and minimize downtime. Keeps equipment running properly and efficiently to enhance customer satisfaction.</li> 	<li>Works overtime and/or travel on short notice, including unscheduled call-outs from home and other shifts, as needed.</li> 	<li>Troubleshoots and corrects process variations on systems. Diagnoses sources of hardware or process problems on equipment, facilities, or wafers.</li> 	<li>Recommends appropriate action and maintains ongoing awareness of existing and potential situations; Handles equipment and customer situations while informing Management of developments on a timely basis.</li> 	<li>Prepares and conducts local customer meetings and communicates orally with customers in face-to-face, one-on-one settings, group settings and communicates professionally by email and telephone, as needed.</li> 	<li>Prepares and submits all required paperwork on a timely, routine basis.</li> 	<li>Maintains all assigned equipment logs and records promptly and thoroughly.</li> 	<li>Must be able to travel domestically and internationally overnight, as needed, up to 20% of the time. Must possess a valid passport.</li> 	<li>Other duties, as assigned.</li> </ol>
<h3>Additional Duties and Responsibilities:</h3>
<ol> 	<li>Initiates purchase orders for parts and service.</li> 	<li>Maintains and performs repairs on company demo cleanroom equipment.</li> 	<li>Keeps informed and trained on company’s most current systems, methods and procedures, including site safety.</li> 	<li>Demonstrates excellent customer service skills (foreign and domestic).</li> 	<li>Exhibits good housekeeping practices in all work areas.</li> </ol>
<h3>Qualifications / Education / Skills and Experience:</h3>
<ol> 	<li>Minimum Diploma or Bachelor’s Degree in a related engineering field with minimum 4 years of experience installing/repairing semiconductor production equipment.</li> 	<li>Advanced electromechanical troubleshooting skills.</li> 	<li>Knowledge of statistical process control.</li> 	<li>Knowledge of quality improvement process methods and terminology.</li> 	<li>Ability to identify and solve advanced process-related system problems.</li> 	<li>Ability to communicate and demonstrate professional conduct with all levels of Management, personnel and customers.</li> 	<li>Must have good PC skills.</li> </ol>
<h3>Physical Demands:</h3>
<ol> 	<li>While performing duties of this job, individual is regularly required to stand, sit, reach with hand and arms, stoop, kneel, crouch, crawl and lift/move up to 50 pounds. Visual acuity required. Individual is required to use hands to finger, handle or feel objects, tools, or controls frequently and be able to reach with hand and arms above shoulder level occasionally.</li> 	<li>Ability to wear proper cleanroom attire and work inside the fab/cleanroom up to 75% of the time.</li> 	<li><strong>This role requires to undergo 5-6 months of training in HQ, Austria and on-the-job training in other countries such as US before permanently based in Penang.</strong></li> </ol>&gt;

EV Group (EVG)

Field Service Engineer (m/f/x) II - Staff

<br><p>You are always welcome to send us your unsolicited application should no suitable jobs be available at the moment.</p>&gt;

Unsolicited application for EVG South Korea

You will be performing equipment tests, installations, repairs and the after sales support for our precision equipment and will guide our customers as a reliable partner in their production process.<br><h3><strong>Primary Responsibilities:</strong></h3>
<ul> 	<li>Field site: Equipment installation, settings, start-up, acceptance inspection, repair, maintenance, process support, suggestions for improvement, translation, join a meetings, application engineering, project management</li> 	<li>In-house: Help desk, documentation of various technical data (English/Korean), various report writing (English/Korean), Sales support, maintenance of demonstration equipment, product demonstration, parts management, various internal operations&nbsp;</li> 	<li>In Headquarter(Austria): Regular technical training, source inspection, acceptance test, project management</li> </ul>
<h3><strong>Requirements:</strong></h3>
<ul> 	<li>Age: Up to about 35(deal well by experience)&nbsp;</li> 	<li>Education: Applicants must have a minimum of a industrial high school degree&nbsp;</li> 	<li>Necessary experience and knowledge: Electricity, electron, machine, semiconductor, and working experience in a related field, maintenance of semiconductor manufacturing tool, process skills, technical development of semiconductor, equipment assembly, equipment development, device design, field service **minimum 2 years working experience in one of the above&nbsp;</li> 	<li>Other: English-language skills(minimun 2 years living experience in a foreign country or working experience in a foreign company. Deal well by working experience especially in medium and small companies), someone who can go on a long solo business trip, driver license. Someone who lives in Korea with foreign resident registration and Speak fluent Korean.&nbsp;</li> 	<li>Qualification: Ability to take action , physical capacity, sense of responsibility, activeness, self-management capability, teamwork, spirit of challenge, environment adaptability, project management capacity, mission potential<br> 	Someone who use any trick to achieve one's aims and enjoy the process.</li> </ul>&gt;

Field Service Engineer (m/f/x) South Korea

Unsolicited application for EVG Taiwan

You will be performing equipment tests, installations, repairs and the after sales support for our precision equipment and will guide our customers as a reliable partner in their production process.<br><h3><strong>Primary responsibilities:</strong></h3>
<ul> 	<li>Field site: Equipment installation, settings, start-up, acceptance inspection, repair, maintenance, process support, suggestions for improvement, translation, join a meetings, application engineering, project management</li> 	<li>In-house: Help desk, documentation of various technical data (English/Mandarin), various report writing (English/Mandarin), Sales support, maintenance of demonstration equipment, product demonstration, parts management, various internal operations&nbsp;</li> 	<li>In Headquarter(Austria): Regular technical training, source inspection, acceptance test, project management</li> </ul>
<h3><strong>Requirements:</strong></h3>
<ul> 	<li>Age: Up to about 35 (deal well by experience)&nbsp;</li> 	<li>Education: Applicants must have a minimum of a industrial high school degree&nbsp;</li> 	<li>Necessary experience and knowledge: Electricity, electron, machine, semiconductor, and working experience in a related field, maintenance of semiconductor manufacturing tool, process skills, technical development of semiconductor, equipment assembly, equipment development, device design, field service **minimum 2 years working experience in one of the above&nbsp;</li> 	<li>Other: English-language skills(minimun 2 years living experience in a foreign country or working experience in a foreign company. Deal well by working experience especially in medium and small companies), someone who can go on a long solo business trip, driver license. Someone who lives in Taiwan with foreign resident registration and speak fluent Mandarin.&nbsp;</li> 	<li>Qualification: Ability to take action , physical capacity, sense of responsibility, activeness, self-management capability, teamwork, spirit of challenge, environment adaptability, project management capacity, mission potential<br> 	Someone who use any trick to achieve one's aims and enjoy the process.</li> </ul>

&gt;

Field Service Engineer (m/f/x) Taiwan

As a Process Engineer at EVG you are responsible for the development of Processes for our high-end equipment that is being used in the microsystems- and semiconductor industry to make the world of tomorrow happen. The position requires on-point quality management, as well as close collaboration and the presentation of results to our international customers.<br><h3><strong>Primary Responsibilities:</strong></h3>
<ul> 	<li>Process development for our equipment in the fields of Lithography (coating, exposure and development), Wafer Bonding and/or similar processes</li> 	<li>Handling of specific customer process requirements under cleanroom conditions whilst ensuring an active knowledge transfer with colleagues</li> 	<li>Process testing and quality control (including proper documentation)</li> 	<li>Demonstrating our equipment and processes to our customers in our state-of-the-art ISO 5 cleanroom area</li> </ul>
<h3><strong>Requirements:</strong></h3>
<ul> 	<li>Master’s degree and/or substantial knowledge in chemistry, materials or semiconductors</li> 	<li>Structured, accurate and solution-oriented working method</li> 	<li>Enthusiastic and determined with a professional appearance</li> 	<li>Team orientation with interdepartmental thinking as well as taking pleasure in an international working environment</li> 	<li>Willingness to travel (&lt;30%) worldwide</li> 	<li>Solid English and MS Office skills&nbsp;</li> </ul>&gt;

Process Engineer (m/f/x)

Unsolicited application for EVG USA

Work Place is Tempe, AZ. This position entails the installation, service, troubleshooting and repair of complex electronic and electromechanical equipment, site service, and field process applications and qualifications. In addition, the position is accountable for being able to operate as an independent "product expert" on selected EVG product lines. Capable of implementing detailed complex customer installation plans for both reliability and process qualification and sign-off. Training customer personnel on advanced equipment operation, maintenance procedures, and process related operations. Provides onsite technical support for development and implementation of equipment and process applications. Train Customers and other Field Service Engineers on specific product lines.<br><h3><strong>Essential Duties and Responsibilities:</strong></h3>
<ol> 	<li>Complete onsite equipment installations, or complex retrofits on equipment and obtain Final Acceptance by the customer.</li> 	<li>Provide professional and courteous service to customers with a primary goal of complete customer satisfaction.</li> 	<li>Perform complex repairs and calibration of company products.</li> 	<li>Assist customers and other personnel in identifying and repairing equipment related process problems.</li> 	<li>Perform onsite preventative maintenance, clean equipment as required and verify the operational quality of system equipment.</li> 	<li>Perform start-up, warranty, paid service, and service contract activities.&nbsp; Perform hardware set-up on specified systems within established time frames.&nbsp;</li> 	<li>Serve as a company liaison with the customer's front line management on administrative and technical matters.&nbsp; Instruct customers in the complete operation and maintenance of equipment.</li> 	<li>Keep management informed of down situations.&nbsp; Document, log and report activities as required.</li> 	<li>Work overtime and/or travel on short notice, including unscheduled call outs from home and other shifts as needed.</li> 	<li>Troubleshoot and correct process variations on systems.&nbsp; Diagnose sources of hardware or process problems on equipment, facilities, or wafers.</li> 	<li>Recommend appropriate action and maintain on-going awareness of existing and potential situations.&nbsp; Handle system and customer situations while informing management of developments on a timely basis.</li> 	<li>Prepare and conduct local customer meetings and communicate orally with customers in face-to-face, one-on-one settings, group settings and communicate professionally by e-mail and telephone as needed.&nbsp;</li> 	<li>Prepare and submit all required paperwork on a timely routine basis.</li> 	<li>Maintain all assigned equipment logs and records promptly and thoroughly.</li> 	<li>Must be able to travel domestically and internationally overnight, as needed, 75% to 80% of the time.&nbsp; Must possess a valid passport.</li> 	<li>This position requires the use of EVG hired vehicles on EVG business.&nbsp; Individuals must be physically capable of operating the vehicles safety, possess a valid driver's license and have acceptable driving privileges.&nbsp;</li> 	<li>Demonstrate excellent customer service skills (foreign &amp; domestic)</li> </ol>
<h3><strong>Additional Duties and Responsibilities:</strong></h3>
<ol> 	<li>Initiate purchase order for parts.</li> 	<li>Maintain and perform repairs on company demo cleanroom equipment.</li> 	<li>Develop and implement plans to increase productivity through tracking equipment performance and plan uptime improvement.</li> 	<li>Keep informed and trained on the company's most current systems, methods and procedures.</li> 	<li>Assist in planning the daily work schedule within assigned territory to ensure completion of preventative maintenance and remedial maintenance.</li> 	<li>Mentor and provide technical assistance and training to less experienced personnel.</li> 	<li>Exhibits good housekeeping practices in all work areas.</li> </ol>
<h3><strong>Qualifications/Education/ Skills and Experience:</strong></h3>
<ol> 	<li>Minimum 5 years of experience installing/repairing semiconductor/electronic production equipment.</li> 	<li>Advanced electromechanical troubleshooting skills.</li> 	<li>Knowledge of statistical process control.</li> 	<li>Knowledge of quality improvement process methods and terminology.</li> 	<li>Ability to identify and solve advanced process-related system problems.</li> 	<li>Extensive repair and operational knowledge of robotic systems.</li> 	<li>Excellent oral and written communication skills, including diplomacy and tact</li> 	<li>Advanced PC skills on MS Windows XP and Office</li> </ol>
<h3><strong>Physical Demands:</strong></h3>
<p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities (functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p>
<ol> 	<li>While performing duties of this job, individual is regularly required to stand, walk, sit, stoop, kneel, crouch and crawl.&nbsp; Individual must frequently lift and/or&nbsp; move up to 50 pounds and is occasionally required to lift or move up to 75 pounds.&nbsp; Visual acuity required.&nbsp; Individual is required to use hands to finger, handle or feel objects, tools or controls frequently and be able to reach with hand and arms above shoulder level occasionally.</li> 	<li>Individual must be able to work in a clean room environment over 50% of the time and be able to don and doff clean room garments.</li> </ol>
<p>This job description summarizes the essential duties required for this position but in no way is inclusive of all duties. Other related duties may be assigned as needed by department director or supervisor.</p>&gt;

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